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Safeguarding
Working together to keep people safe.
Your safety and wellbeing are important to us. We are committed to protecting children, young people and adults who may be at risk of harm or neglect.
Worried about a child, young person or vulnerable adult?
Our commitment
We follow current national safeguarding guidance and work with patients, families and partner organisations to promote safety, prevent harm and support people who may be vulnerable.
Protect
We identify and respond to safeguarding concerns promptly and appropriately.
Support
We treat everyone with dignity, respect and compassion.
Work together
We work with appropriate health, social care and safeguarding partners.
Learn & improve
We learn from incidents, concerns and safeguarding reviews to improve our service.
How you can raise a concern
You do not need to know which safeguarding professional to contact. Tell a member of the practice team that you have a safeguarding concern and we will make sure it is passed to the appropriate person.
In person
Speak to reception or another member of the practice team and ask to speak to the safeguarding team.
By telephone
Call 01622 756 721 and ask to speak to the safeguarding team.
Emergency
If there is an immediate risk of serious harm, call 999.
What happens when you raise a concern?
We will listen to your concern and consider what support or action may be appropriate. Information is handled sensitively and shared only when there is a lawful and appropriate reason to do so.
Safeguarding sometimes requires information to be shared with other agencies to protect someone from harm. We will work within relevant legal and professional requirements.
Helpful contacts
For immediate danger, always call 999. For other concerns, the appropriate local safeguarding service or national organisation may be able to provide advice.
Kent safeguarding services
For local safeguarding advice, use the current Kent safeguarding service information .
Emergency services
If someone is at immediate risk of harm, call 999.
Frequently asked questions
You can raise a concern about a patient, child, young person or adult at risk by contacting the practice. Tell us what you are concerned about and we will direct it to the appropriate safeguarding professional.
Will my information be kept confidential?We handle information sensitively and in accordance with confidentiality and data protection requirements. In safeguarding situations, information may need to be shared where there is a lawful basis and it is necessary to protect someone from harm.
What if I am worried about someone right now?If there is immediate danger or someone needs urgent emergency assistance, call 999. If the concern is urgent but not an emergency, contact the appropriate local service or the practice as soon as possible.
Armed Forces veteranfriendly accredited
GP practice
Safe Surgeries
Providing NHS Services
Contact
Bower Mount Medical Practice
1 Bower Mount Road
Maidstone
Kent
ME16 8AX
Telephone: 01622 756 721