About the Surgery

 

Find out more about the surgery

Welcome to Bower Mount Medical Practice

The practice has been in continuous existence since the time of George III, and we have been at our present purpose built premises since March 2014. We provide a full range of primary care services, aiming for the best of care for all our patients.  We are a training practice and we serve a population of approximately 12,000 patients.

New patients are registered with one of the GP partners. To maintain continuity of care, patients are encouraged to make appointments as required, with their registered doctor. More urgent problems may otherwise be dealt with on the day of presentation by the duty doctor on call for the day.

Our Mission

To provide professional, accessible, quality healthcare services for our patients.

Our Vision & Our Values

Everything we do is centred around our patients, our team and the quality of care we provide.

Our Vision

  • We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Doctors and staff are approachable, patient centred, showing respect.
  • We strive to be a modern general practice, offering a wide range of services and facilities.
  • We aim to be a Centre of Excellence for teaching and training of medical students and GP Registrars.
  • We aim to use technology in an efficient and effective way to improve our administration, patient contact and clinical activity.
  • We will invest in our staff team, to develop skills and knowledge ensuring that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients.

Our Values

  • We ensure we take responsibility for our actions, and are open and transparent to the people who use our service.
  • We will deal with people, both patients and staff, in a fair and courteous way showing consideration, compassion and understanding valuing each person as an individual.
  • We strive to offer the best possible medical care within the resources we have available. We will regularly review service provision seeking ways to work smarter using all available resources. We will maintain our professional learning and follow the appropriate guidelines.
  • We will evaluate emerging technologies and implement where beneficial for both staff and patients.
  • Our patients are at the heart of all that we do therefore we will respect and value everyone for their contribution, engaging with the community and local resources where possible, we celebrate peoples’ differences and seek to provide equality of opportunity for all without discrimination.

Our patients are at the heart of all that we do