Electronic Prescription Service
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It allows you to be able to change how your prescription is sent and to the correct place you choose to collect your medication.
What does this mean for you?
- If you collect your repeat prescriptions from your GP, this may not be necessary as your GP can send it electronically to the place you choose, saving you time.
- You will have more of a choice about where to get your medication from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- do not want to go to your GP practice every time to collect your repeat prescription.
- collect your medication from the same place most of the time or use a prescription collection service.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medication from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy. a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically, let your GP practice know. If you want to change or cancel your nomination, speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due otherwise your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information please visit the NHS website here.
If patient services is not working you can email your prescription to the surgery: email@example.com
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